Frequently Asked Questions (FAQ)

  1. Send a booking request.
  2. You will receive an email or call from Sevayu representative to complete the booking.
  3. Book your flight and let us know your flight details.
  4. We will be welcoming you at the airport .
  • Ayurveda Therapies.
  • Accomodation (Room with 2 Beds).
  • Vegeterian Foods (3 Meals Per Day).

Transportation to/from any airport, local tours.  We are however, happy to arrange transportation and a tour guide as per your request.

Air fare is not included. We wish you a safe flight to our resort and look forward to welcoming you.

For Canadian Travelers :

Currently, the airlines that are flying to Varadero are Air Transat, WestJet, Sun Wing and Hola Sun.

Hola Sun specializes in flights to Cuba and helps Sevayu Clients. You can book in a number of ways:

  1. Online booking at https://holasunholidays.ca/
  2. Email them at reservations@holacuba.com
  3. Call them at 1-833-672-2822. To avoid a long hold, call in the afternoon or simply hang up after calling, they will call you back.


For American Travelers :

You may contact Cuba Travel Services for tickets, visas, other traveling documents, and guidelines in a number of ways:

Email Adrian Hernandez adrian@cubatravelservices.com
Call 1-305-592-8533
Book online at www.cubatravelservices.com

There will be “La Pradera” van picking you up from the airport. You will see the driver with your name card.

Varadero Airport –  Transportation Cost is US$100 for the taxi.

Havana Airport - Transportation Cost is US$25 for the taxi. 

  • Canadian Travelers: Pay by credit card at the front desk on departure date.
  • American Travelers: We will invoice you separately for transportation cost that you can pay at the end of your trip.

Health insurance is needed to travel to Cuba. You can purchase it from the travel agency that you book your flight with.

You can also check on this website https://www.tourepublic.com/blog/cuba-travel-insurance/

Food is one of the highlights of what we provide. Food is medicine and is part of your Ayurvedic treatments and packages. We offer organic, vegetarian, ayurvedic meals during your stay.

We provide single and double occupancy. Each room has a private bathroom and air conditioning.

We provide robes and towels; however, you may want to bring clothes that you do not mind getting oil on just to be safe. Otherwise, bring plenty of comfortable clothing and sunscreen. Please check the weather for your time in Cuba and pack your clothes accordingly. Bring sunscreen, swimming suit, light shawl, or jacket, walking shoes, slippers, and your personal toiletries, including shampoo and body soap. Please bring mosquito repellent.

You can give your laundry to be done at the resort and pay directly to the laundry staff.

Yes, we have a gym available for your use.

The day starts with yoga & meditation, after breakfast, you will have 2-3 hours of therapies, and plenty of free time after lunch to relax, enjoy in the large pool, walk in our 90-acre pristine nature with an abundance of trees or simply you can schedule local trips to Havana city and sandy beach.

Yes, we will share with you the driver’s info and contact for transportation.

If you cancel 3 weeks prior to your booking, you will receive your full refund minus $100 processing cost. Should you need to cancel within the 3 week period, we are happy to extend, reschedule or transfer your package to another person with an additional $100 for processing cost.

Travel Documents

Visa for CubaThose travelling with Canadian passports do not require a visa to travel to Cuba. If you are travelling with any other passport, please check the requirements for your specific country of travel.

Advance Information for Travelers:

This is an additional form for all travelers to fill out. You can find the form here https://dviajeros.mitrans.gob.cu/inicio

On the top right corner is where you can choose your preferred language for the form. Once you get to the actual form, you have to fill out all the personal info first, here are answers to some questions that the form
contains.

Name of where you are going: La Pradera

Province: La Habana

Municipality: Playa

**If you have any difficulty with the form, please let us know and we will assist you.